Return Policy

At Rehoboth, we want you to love every product you receive from us. But if something isn’t quite right, we’ve got your back.

You have 7 days from the day your order is delivered to request a return. No stress, no hassle—just reach out and we’ll walk you through it.

✅ Eligibility for Returns

To be eligible for a return, your item must:

  • Be in the same condition you received it

  • Be unworn or unused, with tags still attached

  • Be returned in its original packaging

  • Include a receipt or proof of purchase

📬 How to Start a Return

Email us at rehoboths.llc@gmail.com to initiate a return. Once your return is approved, we’ll send:

  • A return shipping label

  • Step-by-step instructions on how and where to send your item

Important: Items sent back without prior authorization will not be accepted. So please reach out first—we’re happy to help.

🚨 If Something Arrives Damaged or Wrong

We pack every item with care, but if your order arrives:

  • Damaged

  • Defective

  • Or not what you ordered

Please contact us immediately at rehoboths.llc@gmail.com. We’ll make it right, quickly.

🚫 Items We Can’t Take Back

Some items just can’t be returned for health or safety reasons. These include:

  • Perishable goods (like food, plants, flowers)

  • Personalized or custom-made products

  • Personal care items (like beauty products)

  • Hazardous materials (flammable liquids or gases)

  • Gift cards

  • Sale/clearance items

Not sure if your item qualifies? Send us a message and we’ll let you know.

🔁 Need an Exchange?

The quickest way to get the item you want is to return the original, and once it’s accepted, place a new order separately. This ensures faster processing and delivery.

🇪🇺 For EU Customers – 14-Day Cooling-Off Period

If your order was delivered to a country in the European Union, you're entitled to cancel or return it within 14 days for any reason—no explanation needed.

To qualify, your item must be:

  • Unused and in original condition

  • Tagged and in its original packaging

  • Accompanied by proof of purchase

💸 Refunds

Once we receive and inspect your return, we’ll notify you of the outcome. If approved, you’ll be refunded via your original payment method within 10 business days.

Please allow additional time for your bank or credit card provider to process the refund on their end.

If it’s been more than 15 business days since your refund was approved and you haven’t received it, email us at rehoboths.llc@gmail.com—we’ll look into it right away.

🙌 At Rehoboth, We Keep It Simple.

We’re committed to making your experience smooth and stress-free—from first click to final delivery. If something goes wrong, we’ll make it right.

Got questions? We’re always just an email away:
📩 rehoboths.llc@gmail.com